Technical Solutions Designer
Technical Solutions Designer / Power Automate Designer | Microsoft 365, RPA, Power Platform & Automation | Public Sector
- Chelmsford / Essex (primarily remote with 2 days per month on-site)
- Perm, Full-time
- £49k – £53k + benefits
The role:
This is an opportunity to join a large, complex public sector environment as a Technical Solutions Designer focused on automation, AI and enterprise solution design.
You will own the design of technical solutions end-to-end, from initial idea through to high- and low-level design, with a strong focus on Microsoft 365, Power Platform and automation initiatives.
This is a design-led role rather than hands-on engineering. You will work closely with stakeholders across the organisation to shape solutions, produce clear design documentation, and guide delivery teams through implementation.
You’ll operate across a broad landscape of infrastructure and applications, collaborating with architects, engineers and project teams to introduce scalable, secure and well-governed solutions.
Non-Negotiables:
- Technical solution design (HLD / LLD)
- Microsoft 365 (Power Platform / Power Automate)
- Enterprise infrastructure & systems knowledge
- ITIL (change, incident, problem)
- Solution design across functional & non-functional requirements
- Stakeholder management (technical + non-technical)
- Strong documentation skills
- Security, governance, regulated environments
What You’ll Work With
- Microsoft 365
- Power Automate
- Power Platform
- RPA / automation workflows
- Hybrid environments
- On-prem and cloud-connected systems
- High-level design documentation
- Low-level design documentation
- ITIL frameworks
- Infrastructure, application and integration design
Core Responsibilities:
- Design end-to-end solutions across automation, AI and infrastructure
- Produce HLD / LLD documentation for delivery teams and suppliers
- Translate business requirements into scalable technical designs
- Assess impact on existing systems, infrastructure and standards
- Work with stakeholders to define the right technical approach
- Support technology selection and procurement decisions
- Identify opportunities to improve efficiency through automation
- Collaborate with engineers, architects and project teams to progress solutions
- Ensure consistency with architecture, governance and standards
Examples of the kinds of work you’ll be involved in:
- Designing automation workflows that improve internal operational processes
- Shaping AI and Microsoft 365-based solutions for different departments across the organisation
- Producing design documentation that enables engineering teams to implement new services
- Assessing how new platforms or integrations will connect into existing infrastructure
- Helping teams move from manual or fragmented processes into more scalable, supportable solutions
Nice to Haves
- Public sector or regulated environment experience
- AI / automation programmes
- Procurement experience
- ITIL certification
Why Join
Join at a point where automation and AI are a key focus, giving you real influence over how solutions are designed and adopted.
This is a genuinely design-led role, where you shape solutions up front without being responsible for delivery.
You’ll also benefit from strong stability, flexible working and a competitive public sector package.
Employee Benefits
- 26–29 days holiday + bank holidays
- Local government pension
- Hybrid working
- Flexi-time
- On-call allowance
- Blue Light discounts
- Additional local discounts
- Training and CPD opportunities
- Long-term career stability
Technical Solutions Designer / Power Automate Designer | Microsoft 365, RPA, Power Platform & Automation | Public Sector