Customer Service Desk Analyst

Customer Service Desk Analyst –Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services / end user support, would suit someone with very strong IT skills.

As Customer Service Desk Analyst / Basic level IT Support you should have some of the following skills:  Excellent written and verbal communication skills, proven planning and organisation skills, good time management.
Successful Customer Service Desk Analyst / Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional customer experience.

Any Customer Service Desk Analyst / Basic level IT Support who has had previous experience of initial customer assessment, triage, research and resolution of incidents and requests will have a huge advantage. You must have an excellent infectious personality but at the same time professional! Apply now we are waiting to invest in your career!