2nd Line Field Engineer
2nd Line Field Engineer
£34,000 + £4000 Car Allowance
My client are looking for a confident 2nd Line / Field Support Engineer to support clients across London, Surrey and North Hampshire
You’ll spend around 3 days per week on client sites, with admin and remote support days worked from home
The role:
- Onsite 1st/2nd line and deskside support
- Microsoft 365 / Entra ID / Windows 10/11
- Intune / endpoint support
- Troubleshooting hardware, software and connectivity issues
- Managing your own tickets and client relationships
- Supporting project work and remote machine setups
- Proactively engaging with users and keeping them updated
What we are looking for:
- Strong 2nd Line / Field Support experience
- Good Microsoft 365 / cloud support skills
- Confident, professional and genuinely customer-focused
- Comfortable working independently across multiple client sites
- Interest in AI / Microsoft Copilot is a bonus
- Full UK driving licence and own car essential
This is a modern, cloud-focused support role, so we are particularly interested in people with current Microsoft experience rather than purely traditional on-premise or break/fix backgrounds.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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