Application Support Analyst

Location: London – Hybrid (4 days onsite)

Are you ready to bring your technical expertise into a dynamic, regulated financial services environment? Our client is seeking a highly skilled Application Support Analyst to join their team and play a pivotal role in maintaining, supporting, and enhancing bespoke applications that underpin critical business operations.

• Provide hands-on support for bespoke and custom-built applications hosted on Windows Server environments operating in load-balanced pools.

• Troubleshoot and maintain services across the logic layer, ensuring optimal performance and minimal downtime.

• Work collaboratively with both technical teams and business stakeholders, translating complex issues into clear, actionable insights.

• Drive automation initiatives and secure file transfers using PowerShell, SFTP, and WinSCP.

• Support and enhance internal tools and services developed in VB.NET, including debugging and minor code adjustments where necessary.

• Oversee and optimise ETL workflows, including those built using SSIS, ensuring data accuracy, reliability, and timely delivery.

• Create and maintain scripts to automate routine tasks, improve operational efficiency, and ensure consistency across systems.

• Uphold robust security standards, including the use of identity and access protocols such as Entra ID.

• Manage code repositories and deployments using GIT, following best practices for version control and release management.

• Monitor application health through alerting, monitoring, and APM tools, responding proactively to potential issues.

• Proven background in Application Support, preferably within regulated or financial services environments.

• Strong proficiency in SQL and relational database technologies, with the ability to write, optimise, and troubleshoot SQL queries.

• Hands-on experience with VB.NET applications, including supporting, analysing, or modifying code.

• Solid understanding of SSIS, ETL pipelines, and data integration processes.

• Experience with scripting (e.g., PowerShell, batch, or other automation languages).

• Familiarity with alerting, monitoring, and APM tools.

• Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.

• Technically versatile, with a broad understanding of modern application ecosystems, deployment models, and support practices.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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