Application Support Manager - ERP Dynamics 365 / Nav / BC

Application Support Manager - ERP Dynamics 365 / Nav / BC

We are currently working in partnership with a new client who are looking for an experienced Business Application Manager with specific ERP knowledge around MS Dynamics 365 / NAV /BC.

Job Objective

To ensure the effective management and continuous improvement of existing commercial business applications and tools, contribute to the modernisation of core business systems, and provide reliable support and coverage for the Head of IT as part of a collaborative and forward-thinking team.

Key Responsibilities:

• Maintain and support the day-to-day operation of commercial business application systems, ensuring efficient data processing and system performance.
• Collaborate with the Head of IT to plan, specify, select, and implement upgrades to core business systems and the adoption of new technologies.
• Liaise with external support partners to maintain system stability, performance, and overall effectiveness.

Essential Skills:

• ERP Systems Expertise:  Proven experience with recognised ERP platforms—preferably Microsoft Dynamics NAV / Business Central—including system implementation, configuration, ongoing maintenance, user support, and operational IT assistance.
• Database Knowledge:  Strong working knowledge of SQL Server tools and solid SQL scripting skills for data extraction, manipulation, and analysis.
• Business Intelligence:  Experience with business reporting tools, ideally including Microsoft Power BI, with the ability to create and manage dashboards and reports to support business decision-making.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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