IT Service Continuity & Testing Manager
IT Service Continuity & Testing Manager
5 days onsite - Inside IR35
We are working with a leading banking institution committed to operational resilience, service excellence, and regulatory compliance. As part of our continued investment in resilience and recovery capabilities, we're seeking a highly skilled and motivated IT Service Continuity & Testing Manager to join our dynamic team.
Key Responsibilities
- End-to-end project management of Disaster Recovery (DR) exercises on behalf of the Service Continuity team
- Organise and lead DR workshops and tabletop/ desktop exercises, especially across infrastructure and cybersecurity domains
- Coordinate technology support for facilities-related activities (e.g., data center power down/ power up events)
- Update and maintain internal systems of record to track application-level DR statuses
- Work closely with tech pillars to drive individual application-level DR testing
- Maintain and review DR-related documentation to ensure accuracy and regulatory readiness
- Prepare and submit timely management reports related to DR activities, CHIP forums, and operational resilience practices
- Represent Service Continuity at formal forums and internal governance meetings
- Continuously improve the service continuity framework, aligned with PRA, DORA, and other relevant regulatory mandates Essential Skills & Experience
- Proven ability to develop and execute scenario testing in line with regulatory expectations
- Experience in a financially regulated environment
- Strong technical infrastructure knowledge - networking, virtual servers, data replication, databases, and backup technologies
- Ability to interpret and challenge DR recovery plans with credible technical input
- Strong decision-making skills under pressure, particularly during live DR testing
- Capable of identifying and proposing risk mitigation and remedial actions for resilience gaps
- Experience of working cross-functionally with Legal, Compliance, Risk, and senior stakeholders
- IT project management skills (PRINCE2 preferred)
- ITIL Foundation (or above) preferred
- Company
- Proactive Appointments
- Location
- London
- Employment Type
- Contract
- Salary
- £700 - £725
- Posted
- Company
- Proactive Appointments
- Location
- London
- Employment Type
- Contract
- Salary
- £700 - £725
- Posted