Oracle Financials Support Analyst
We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe.
You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications
Key responsibilities include:- Providing day-to-day support for Oracle Finance systems and related applications
- Managing and resolving technical incidents and service requests
- Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution
- Delivering support services in line with agreed KPIs and service levels
- Supporting financial reporting and analysis requirements across the European business
- Managing the transition of projects into Business-as-Usual support
- Ensuring finance systems remain compliant with audit and governance requirements
- Supporting ancillary finance applications including payment, reconciliation and invoice management systems
- Minimum 5 years' experience supporting Oracle E-business Suite R12.2
- Strong SQL and PL/SQL development skills
- Experience with UNIX Scripting
- Knowledge of Oracle Reports, Oracle Forms and Forms Personalization
- Good understanding of Oracle Applications Development Standards
- Experience using TOAD and/or Oracle SQL Developer
- Ability to investigate, troubleshoot and resolve technical incidents effectively
- Comfortable discussing functional and business process issues with end users
- General Ledger (GL)
- Procure-to-Pay (P2P)
- Accounts Receivable (AR)
- Fixed Assets (FA)
- Experience supporting multi-country European business operations
- Previous exposure to retail finance environments
- Experience supporting additional finance applications such as Bottomline, Accurate and Experian
- Strong Microsoft Excel and Word skills
- Experience with Oracle Retail/Retek systems would be highly advantageous
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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