Senior Account Manager

Job Title: Senior Account Manager
Location: Guildford (Hybrid - one day a week in the office or at a client site)
Salary: £45,000-£50,000 Basic + OTE up to £90,000+

About the Company:
Our client is a leading value-added reseller and systems integrator. They partner with top names like 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom, advancing a vision of a connected, sustainable future through smart technology and talented people.

Their in-house software development, best practice services, and focus on innovation set them apart, enabling clients to enhance their operations. The team specialises in business communications, contact centres, unified communications, networking, AI, automation, and systems integration, with a strong focus on value creation, risk mitigation, and trust-based customer relationships.

Role Overview:
They are seeking a dynamic and results-driven Senior Account Manager to join their team. This role is ideal for a proactive professional with strong leadership skills, a customer-centric mindset, and a passion for developing new business opportunities. The successful candidate will secure new clients, generate sales, manage key accounts, and drive revenue growth.

Key Responsibilities:

• Proactively win new business and acquire new customers

• Develop proposals, reports, and strategic plans to achieve Gross Profit targets

• Identify client needs and recommend tailored products, services, and solutions

• Build and maintain strong client relationships to ensure customer satisfaction

• Collaborate with internal teams and external partners to deliver successful initiatives

• Monitor market trends, competitor activity, and industry developments

• Manage projects, change initiatives, and strategic accounts efficiently

• Report on account status, opportunities, and forecasts to senior management

• Represent the company positively and uphold its values at all times

Skills & Qualifications:

• Proven experience in account management, sales, or business development

• Strong decision-making, negotiation, and conflict resolution skills

• Excellent verbal and written communication, presentation, and interpersonal skills

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Dynamics

• Ability to lead teams, multitask, and manage projects effectively

• Analytical, organized, and detail-oriented with strong management capabilities

• Customer-focused, proactive, assertive, and self-motivated

Benefits:

• Career development & certification support

• 24 days holiday + bank holidays

• Pension & life insurance

• Private Medical Insurance

• Birthday & volunteering day off

• Cycle to Work Scheme

• High street discounts

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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