Technical Support - Integrations

Technical Support - Integrations

Our client is looking for a technical support Engineer join them ASAP on a 12 month contract. The role will be remote working and has been scoped Inside of IR35

Key Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience

Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Oktais essential. 

12 months 

Hybrid working 

Inside IR35 

Key responsibilites & duties

• Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging computer systems, complex software, or networked and/or wireless systems.
• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.
• Provide support to customer/users where the product is highly technical or sophisticated in nature.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/