Employee Experience, ER & Policy Manager
Employee Experience, ER & Policy Manager
Reading | Hybrid (3 days/week)
6-month contract
Join MBNL, the UK's largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business.
We're hiring an experienced Employee Experience, ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership.
Key Responsibilities of the Employee Experience, ER & Policy Manager include:
- Manage ER cases and coach managers through resolution
- Lead collective ER processes including insourcing and structural change
- Redesign HR policies and contracts to reflect company behaviours and tone
- Ensure policies are clear, compliant, and aligned with best practice
- Communicate and embed policy changes, upskilling managers
- Enhance HR intranet with accessible tools and guidance
- Deliver training and e-learning for line managers
- Recommend models for ongoing HR/ER support
- Support wider People Strategy projects
The successful Employee Experience, ER & Policy Manager will have:
- Strong UK employment law and ER expertise
- Experience managing individual and collective ER cases
- Proven success in policy development and insourcing
- Confident coaching and influencing skills
- Clear, effective communication style
- Proactive, improvement-focused mindset
To apply for the Employee Experience, ER & Policy Manager please send your CV to caroline.kennedy@projectpeople.com