Network and Cybersecurity Engineer

Network and Cybersecurity Engineer

Our client, a leading global supplier for IT services, requires Network and Cybersecurity Engineer to be based at their client's office in Edinburgh, UK.

This is a hybrid role - you can work remotely in the UK and attend the Edinburgh office 2-3 days per week .

This is a 6+ month temporary contract to start ASAP

Day rate: Competitive Market rate

Key Responsibilities

• Ensure customers' success by fostering a balanced relationship that benefits both company and the customer with the goal of producing the highest level of customer support and satisfaction
• Take a leadership role in strategising with internal staff and customers to solve and prevent re-occurrence of issues
• Engage with customers on day-to-day issues; organise customer calls to facilitate implementation of solutions and Cyber Security guidelines
• Knowledge transfer - write user/technical documentation and case notes
• Act as a technical resource for staff. Mentors staff in troubleshooting and analysis methods
• Primary contributor to Knowledge Base system for customer specific issues that will benefit the greater customer and support team
• Analyse and troubleshoot issues involving all aspects of customer solutions
• Adhere to all Quality processes

Key Requirements

• Good understanding of Network & Cyber Security practice to implement in utilities systems
• Good knowledge of product development in Agile & DevOps
• Utilities system and Power system applications support
• Effective communication skills.
• Demonstrated ability to effectively interface with customers and cross-functional teams
• Positive attitude when dealing with customers and co-workers in stressful situations
• Strong analytical and logical reasoning skills
• Familiarity with remote monitoring and diagnostics solutions and concepts
• Strong knowledge on Software development, life cycle and Agile development process
• Hands-on experience in creating Dev Ops Pipeline, containerisation etc
• Experience on Cyber Security concepts for Software/product development, capability of analysing cyber vulnerabilities and providing mitigation steps
• Capability to set up process for Cyber Security guidelines for Product development and setting up tools for enforcing those guidelines
• Risk identification and management
• Data management and analysis

Special Working Conditions

• Ability to be part of an on-call rotation for after business hour customer calls
• Ability to travel to customer sites

Due to the volume of applications received, unfortunately we cannot respond to everyone.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.