ServiceNow Developer
ServiceNow Developer
Our client, a leading global supplier for IT services, requires ServiceNow Senior Developer to be based at their client's office in Edinburgh, UK.
This is a hybrid role - you can work remotely in the UK and attend the Edinburgh office 3 days per week .
This is a 12 month temporary contract to start ASAP
Day rate: Competitive Market rate
Ensure high-quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability. Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB, BCM, S2P, IRM, TRPM)
Key Responsibilities
- Strong experience in ServiceNow Scripting:
- Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions
- Hands-on development experience across ITSM, ITOM, ITAM, CMDB, BCM, S2P, IRM, TRPM modules (Incident, Problem, Change, Request, Knowledge)
- Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls
- Strong experience in Flow Designer, Workflows, and Service Catalog development
- Experience with integrations using REST/SOAP APIs, MID Server, and data imports
- Ability to troubleshoot performance issues, script errors, ACLs, and customization conflicts
- Familiarity with ServiceNow upgrade planning, regression testing, and best-practice configurations
Key Requirements
Essential Skills:
- 5 - 8 years of hands-on experience as a ServiceNow Developer (L2/L3) in enterprise environments
- Design, develop, and enhance ServiceNow platform customizations as per business requirements
- Provide L2/L3 support for ServiceNow incidents, defects, and enhancement requests
- Develop and maintain scripts, workflows, catalog items, and integrations
- Troubleshoot complex issues related to Scripting, access controls, inegrations, and data integrity
- Support ServiceNow upgrades, patches, and regression testing activities
- Ensure adherence to ServiceNow best practices, avoiding unnecessary customizations
- Collaborate with process owners, architects, and functional consultants
- Maintain technical documentation, design artifacts, and knowledge articles
- Support audits, compliance checks, and platform governance requirements
Certifications:
- ServiceNow CSA (Certified System Administrator)
- ServiceNow CAD (Certified Application Developer)
- ITIL Foundation
- Experience in JavaScript, AngularJS, HTML, and ITSM best practices.
Desirable Skills:
- Excellent communication and interpersonal skills
- Strong problem solving and analytical abilities
- Good team management and time management skills
- Ability to work fast-paced project environments
Due to the volume of applications received, unfortunately we cannot respond to everyone.
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.