Audio Visual Field Service Engineer

We're hiring: Audio Visual Field Service Engineer

London £38,000 - £45,000 + Benefits

We're looking for an experienced AV Field Service Engineer to join our Client's team and deliver exceptional onsite and remote technical support across enterprise client sites.

Competitive salary + career progression? Work with cutting-edge AV/VC/UC technologies? Opportunity to travel (UK & Europe)? Professional training & development

If you're highly skilled in AV field service, thrive under pressure, and want to work with a global leader in technology integration, we'd love to hear from you.

In this position you will:

• Provide onsite and remote AV field service engineering support across client sites.
• Carry out preventative maintenance, site surveys, and event coordination.
• Handle small works installations and handover to clients.
• Deliver high-quality customer service, ensuring client satisfaction and SLA compliance.
• Manage and update service tickets promptly and accurately.
• Participate in rotational shift patterns and occasional European travel.
• Support documentation and administration linked to service delivery.

Desirable Skills & Experience

• Strong technical proficiency in AV / VC / UC technologies.
• Experience managing client communications and escalations.
• Calm under pressure with excellent troubleshooting ability.
• Highly organised, detail-focused, and able to prioritise multiple tasks.
• Flexible approach with strong written and verbal communication skills.

• Inclusive and supportive working culture.

Apply today and take the next step in your AV career!