Senior AV Field Service Engineer

Senior AV Field Service Engineer Location: London (field-based)Salary: Up to £47,000 + benefits Industry: Audio Visual / AV Integration / Corporate AV Job Type: Full-time, Permanent

Overview: A leading AV integrator is seeking an experienced Senior AV Field Service Engineer to join their London-based service team. This is a fantastic opportunity to work with high-end clients and cutting-edge AV technology in a field-based role focused on break/fix support, servicing, and commissioning.

Key Responsibilities:

• Provide field-based break/fix support for integrated AV and video conferencing systems

• Diagnose and resolve faults quickly and efficiently on client sites

• Perform scheduled maintenance and system health checks

• Commission and configure AV systems to required standards

• Collaborate with clients and internal teams to ensure excellent service delivery

• Maintain accurate documentation, service reports, and technical logs

Required Skills & Experience:

• Proven experience in a field service role within the AV integration industry

• Strong technical knowledge of Crestron, Q-SYS, Poly, and Microsoft Teams Rooms

• Confident in fault-finding and hands-on break/fix work

• Experience with AV system commissioning; programming knowledge is advantageous

• Excellent communication and client-facing skills

• Ability to work independently across multiple London-based client sites