Senior Conference and Event Technician

Senior Event and Conference Centre Technician

Location: London (Onsite)

Job Type: Full-Time | Shift-based, including out-of-hours coverage

Salary: Competitive, based on experience + excellent benefits package

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys mentoring others, and is confident working directly with senior executives and stakeholders.

Key Responsibilities

• Lead & Support Team: Supervise and support a team of technicians, including managing rotas, training, and ensuring high team morale and performance.
• Event Management: Take ownership of live events, including large-scale presentations, town halls, and executive meetings in integrated AV spaces.
• AV Systems Operation: Set up and operate audio, video, and lighting systems (both digital and analogue).
• Video Conferencing: Manage VC/AC calls using platforms and hardware such as Zoom, Cisco, and Polycom - from scheduling and testing to live support and monitoring.
• Equipment & Maintenance: Prepare equipment for events, carry out 1st/2nd line fixes, preventative maintenance, and liaise with the Breakfix team where required.
• Client Liaison: Act as the technical point of contact for internal stakeholders, senior executives, and external contractors or vendors.
• Technical Administration: Maintain records, manage tickets, and support scheduling through room booking systems and Microsoft Office tools.
• Live Streaming & Recording: Support livestreaming operations when required, ensuring high production quality.
• Quality Control: Ensure the optimal visual and audio presentation of all content and event delivery.
• Site Coverage: Provide flexible support across other locations as needed (occasional travel outside London).

What We're Looking For

• Proven experience in a senior AV or event technician role within a corporate or conference centre environment.
• Strong leadership skills and the ability to motivate a team.
• In-depth knowledge of AV/VC equipment and platforms (Zoom, Cisco, Polycom).
• Competency in setting up and supporting livestreams and hybrid events.
• Proficiency with Microsoft Office and familiarity with AV ticketing systems.
• Exceptional customer service and communication skills.
• Calm under pressure with a proactive and professional approach.
• Flexibility to work shifts and support out-of-hours events.
• Experience in liaising with senior stakeholders and providing white-glove service.
• A self-starter with excellent troubleshooting and problem-solving ability.

If you're a confident AV professional looking to step into a senior role with responsibility, variety, and growth, we'd love to hear from you.

Apply now and take the next step in your AV career.