Learning Management System Lead
Job summary
As our Learning Management System Lead, you will play a central role in shaping Provide's digital learning environment and strengthening the development of our colleagues. You'll combine technical expertise with a passion for continuous improvement, ensuring our LMS is reliable, intuitive, and aligned with our wider Talent and Learning Strategy.
You will support the configuration, optimisation, and ongoing enhancement of the system, while also designing and delivering initiatives that make learning more innovative, accessible, and impactful for everyone across Provide.
Working collaboratively with internal teams and external partners, you'll help expand our learning capacity and create meaningful opportunities for colleagues to grow and thrive.
Main duties of the job
o Support the implementation, maintenance and development of the Learning Management System (LMS)
o Configure, maintain, and update system modules, hierarchies, audiences, certifications, and learning pathways
o Set up and manage user accounts, permissions, roles, and access controls in line with governance requirements
o Design and develop engaging digital learning content, including e-learning modules, learning pathways, dashboards, and resources
o Support subject matter experts to translate training needs into effective digital learning solutions
o Collaborate closely with colleagues across the Talent and Learning team to ensure all training interventions are high-quality, fit for purpose, and consistently aligned to the needs of all colleagues
o Build strong relationships with external suppliers, content providers, and system partners
o Provide expert advice and guidance on LMS capabilities, best practice, and digital learning approaches
o Deliver training, guidance, and support to system users, managers, and administrators including in 1-2-1 settings and large groups e.g. team meetings
o Develop and maintain reporting dashboards to support mandatory training compliance
o Produce regular and ad hoc reports for managers, committees, and regulatory requirements as required
o Identify opportunities to streamline processes, automate workflows, and enhance user experience
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Job description
Job responsibilities
This exciting role within the Talent and Learning team will be responsible for the management of our Learning Management System ensuring it consistently meets the needs of our organisation.
Youll drive digital learning development by creating accessible, engaging learning experiences and supporting colleagues across Provide to make the most of our LMS.
The job description is attached for a full list of responsibilities for this role.
Person Specification
Qualifications
- Level 3 or above qualification in IT, HR Systems, Computer Sciences or equivalent experience
- Project Management qualification
Experience
- Make informed decisions independently, using own professional judgement to progress work and resolve issues without the need for routine escalation
- Expert knowledge of using Learning Management Systems (LMS) such as Moodle and/or Totara in an administration role
- Experience in interpreting statistical data and report writing
- Experience of working in partnership with external service providers and consultants
- Training and/or experience of using Power BI or equivalent
Skills
- High degree of initiative, responsibility and self-motivation and a professional pro-active approach to problem-solving
- Demonstrate capability to plan over short, medium and long-term timeframes
- Demonstrates resilience and adaptability, maintaining effectiveness under pressure and responding positively to challenges and change
- Up to date knowledge of learning and development approaches and tools
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Provide CIC
Address
Provide Headquarters
900 The Crescent, Colchester Business Park
Colchester
CO4 9YQ
United Kingdom
Employer's website
https://www.provide.org.uk/