Ecommerce Manager

Salary: Up to £48,000 + Excellent Benefits

Proximity Recruitment are partnering with a growing and ambitious business in Ipswich to recruit an experienced E-Commerce Manager. This is an exciting opportunity for a commercially minded digital professional to take ownership of a rapidly evolving e-commerce platform, driving online sales performance, customer experience, and digital growth. 4 days a week in the offices, 1 day working from home.

Working cross-functionally across Marketing, Sales, IT, Operations, Finance and Procurement, you'll play a key role in shaping the online proposition, managing product data, promotional activity, website development and ongoing optimisation.

• Own the day-to-day management and performance of the company's e-commerce portal.
• Maintain a highly accurate and engaging online product catalogue, including pricing, availability, imagery and product information.
• Lead the onboarding and integration of products from newly acquired businesses into the existing platform.
• Continuously improve product content and imagery to ensure consistency and maximise conversion.
• Collaborate closely with Marketing to develop compelling product descriptions and digital assets.

• Plan, execute and optimise online promotions, seasonal campaigns and homepage merchandising activity.
• Monitor competitor pricing and market trends, recommending pricing adjustments to maximise commercial performance.
• Analyse key e-commerce metrics including sales, traffic, conversion rates and customer behaviour.
• Produce regular performance reports and actionable insights to support strategic decision-making.

• Play a key role in the ongoing website redevelopment programme.
• Ensure e-commerce functionality aligns with broader digital strategy and customer experience objectives.
• Contribute to the development of new features, integrations and enhancements that drive online engagement and revenue.
• Work closely with IT and external partners to improve website performance, security and reliability.

• Maintain accurate SKU and product data across all online channels.
• Partner with Procurement and Inventory teams to ensure stock levels and availability are accurately reflected online.
• Support continuous improvement of e-commerce processes, systems and data management.

• Continuously optimise the online customer journey from product discovery through to checkout.
• Work collaboratively with Marketing, Sales, Customer Service, IT and Operations to ensure e-commerce activity supports wider business objectives.
• Support the successful launch of new products and services onto the platform.

We're looking for an analytical, commercially focused e-commerce professional who thrives in a fast-paced environment and enjoys driving measurable results.

• Proven experience within an E-Commerce Manager or similar digital trading role.
• Strong understanding of e-commerce platforms, CMS systems, web analytics and online merchandising.
• Experience using tools such as Google Analytics to drive data-led decision making.
• Knowledge of SEO, SEM and broader digital marketing strategies.
• Strong project management skills with a track record of delivering e-commerce growth.
• Experience managing product catalogues, pricing strategies and promotional campaigns.
• Previous experience integrating products from acquisitions or multiple business units into a single platform would be highly advantageous.
• Excellent communication and stakeholder management skills.
• Strong analytical capability with experience managing KPIs and performance metrics.
• Customer-focused mindset with a passion for improving online user experience.
• Experience supporting website development or redevelopment projects.

• Salary up to £48,000
• Comprehensive benefits package
• Opportunity to shape and influence a growing e-commerce function
• Exposure to exciting digital transformation and website redevelopment projects
• Collaborative and supportive working environment
• Genuine opportunities for career development and progression

If you're a commercially driven E-Commerce professional looking for a role where you can make a tangible impact on digital growth and customer experience, we'd love to hear from you.