Lead Data Services Manager
Job summary
Are you an experienced digital and data leaderwho can helpshape how Public Health Wales harnesses data to improve population health? We're looking for aLead Data Services Managerto play a pivotal role in transforming our data capabilities, strengthening our digital foundations, and ensuring that our services remain safe, effective, and future-focused.
Asa Lead inour Digital Services team, you will lead multi-disciplinarydigital,data and information specialists who design, operate, and improve the data systems underpinning our national public healthoutcomes. Fromdeliveringmodern data environments to leading major digital programmes, you'll be central in ensuring that high-quality data drives meaningful insight and impact acrossour services.
The role sits within the Research, Data and Digital Directorate and contributes directly to the organisation's strategic goals. You'll work closely with cross-functional teams, senior leaders, and external partners to help shape effective, future-ready services across the health system.
If you're passionate aboutnational-scaledigitaland datatransformation and public health innovation--this is your opportunity to make a real difference.
Main duties of the job
The Lead Data Services Manager provides strategic and operational leadership across Public Health Wales's digital,data and information functions.They'lllead and manage the Informatics and Data Services (IDS) Team andensure alignmentwith the organisation's long-term strategy and the Digital and Data Strategy. You will be a part of the senior leadership across the division and the organisation, enabling successful cross-function partnerships.
Alongside this strategic leadership, the roleis responsible fordriving the delivery of complex digital and data projects, overseeing the design of data flows, and supporting the adoption of modern cloud platforms. Thepost-holdercommunicateshighly complexinformation to technical andnon-technicalaudiencesand ensures compliance with national data standards and legislation. Theywillwork closely withinformation governance, cybersecurity, and clinical safety teamsto support the mitigation of risks and manage incidents.
For further information on Public Health Wales please visithttps://phw.nhs.wales/
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
About the Role
Asa Lead inour Digital Services team, you will leadmulti-disciplinarydata anddigitalspecialists who design,operate, and improve the data systems underpinning our national public health mission. From delivering modern data environments to embedding best practice governance and leading major digital programmes,youllbe central in ensuring that high quality data drives meaningful insight and impact across our services.
WhatYoullDo
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Lead and develop specialist data and information teams, fostering an agile, collaborative culture,maintainingclear roadmaps for data systems and architectures
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Overseeand collaborate on thedelivery of major digital and data projects, workingacross PHWwith clinical, operational, and technical teams
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Communicate complex information to diverse stakeholders and produce clear technical documentation
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Collaborate across thedirectorateto supportquality assurance, risk mitigation, and incident response for data and digital services
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Ensure compliance with information governance, GDPR, NHS standards and data protection requirements
What You Bring
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Significant leadership experience within data, digital, or technical environments
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Deepexpertisein modern data platforms and interoperability standards
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A passion forAgile approaches, continuous improvement, and deliveringhighqualitydigital servicesand programmes
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Strong communicationskills, able to translate complex concepts for diverse audiences
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The ability tolead collaboration across clinical, operational, and technical teams.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualification and Knowledge
- Degree in computer science, data analysis, data engineering, information management or equivalent experience
- Highly specialist knowledge acquired through postgraduate study or equivalent experience to Master's level in digital, data or information systems
- Skilled in modern data environments and platforms, such as SQL, relational databases, and modern BI tools
- Knowledge of interoperability standards (HL7, FHIR)
- Knowledge of programme and project management
- Understanding of data policy (e.g. GDPR) and its impact on our digital services
- Familiarity with healthcare coding standards (ICD, SNOMED CT), and reporting frameworks.
Experience
- Proven experience of working in a senior management position leading technical or data teams
- Experience of working and engaging with senior clinical/managerial staff to shape data requirements
- Significant experience of effective delivery of large, highly complex projects or products
- Experience with migrating data to cloud environments
- Experience working within NHS Wales or other UK health systems.
- Familiarity with Agile delivery, DevOps practices, CI/CD pipelines, and containerisation
Skills and Attributes
- Strong leadership and interpersonal skills, with the proven ability to inspire, mentor, and coach a technical team.
- Excellent communication skills, capable of engaging with both technical and non-technical stakeholders across NHS Wales
- Committed to continuous improvement, innovation, and professional development.
- Collaborative and inclusive, with a strong focus on delivering value to service users and healthcare professiona
Other
- Prepared to travel to sites across Wales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Public Health Wales
Address
Public Health Wales
2 Capital Quarter, Tyndall Street
Cardiff
CF10 4BZ
United Kingdom
Employer's website
https://phw.nhs.wales/