Data Manager - IPS Grow

Job Description

Data Manager IPS GrowLondon, SE1 (London Bridge)Full time, permanent.

Salary: £59,500Hybrid workingUse data, technology and insight to help improve livesSocial Finance is an ambitious not-for-profit organisation working to design, fund and scale better solutions to complex social problems.

Through IPS Grow, Social Finance supports the expansion and improvement of Individual Placement and Support services (IPS). IPS is an evidence-based approach that helps people with mental health conditions, people overcoming alcohol and drug addiction or who otherwise face economic exclusion, to find and sustain paid employment.

Data sits at the heart of this work. IPS Grow is now looking for a Data Manager to help shape how data, insight and technology are used to improve services and outcomes. This is an opportunity to work with rich individual-level data and build systems that provide more meaningful, actionable insight into the impact of services. You will work closely with operational teams, analysts, Salesforce specialists, developers and external partners to ensure technology and data genuinely support the people delivering and using IPS services. For example, ensuring teams can access dashboards with key insights in their own time, or exploring the relationship between workforce training completion, fidelity, and programme outcomes.

This is a role for someone who enjoys combining strategic thinking with practical delivery and wants to make a tangible difference through better use of data and technology.

Data Manager, the role: Lead the planning and delivery of a portfolio of data and digital projects across IPS GrowTake ownership of key Salesforce and digital workstreams, ensuring systems continue to meet the needs of operational teamsWork with users and stakeholders to understand their needs and translate these into practical system and technology solutionsAct as a bridge between operational teams, analysts, Salesforce administrators, developers and external technology partnersHelp shape a user-centred approach to systems and processes, ensuring the right people can access the right information at the right timeLead requirements gathering, discovery and solution design activitiesEnsure systems are designed to capture high-quality data and support meaningful reporting and actionable insightWork closely with analysts and reporting specialists to improve how data is used to understand service performance and outcomesSupport the development of individual-level reporting and insight into programme outcomesDrive continuous improvement across systems, processes, automation and reportingProvide day-to-day leadership and coordination across Salesforce-related initiativesWork closely with Salesforce Administrators and Developers to prioritise and deliver platform improvementsSupport the development of scalable systems and infrastructure as IPS Grow continues to evolveEmbed strong practices around data protection, information governance, security and complianceManage relationships with external technology suppliers, implementation partners and consultantsSupport organisational change and encourage the adoption of new systems and ways of workingData manager, the person: Experience managing complex data, digital, technology or CRM projects from inception through to deliveryExperience acting as a Product Owner, Systems Manager, Project Manager or similar role for business-critical technology platformsExperience working with Salesforce or another CRM platformComfortable working with technical specialists including Developers, Administrators, Analysts and Data professionalsStrong experience gathering requirements and translating business needs into practical technology solutionsUnderstanding of data governance, information management, reporting and data protection requirementsStrong stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiencesExperience managing multiple projects, priorities and stakeholders simultaneouslyA user-focused approach, with an interest in designing systems around the needs of the people using themCurious, analytical and solutions-focused, with the ability to bring structure to complex problemsPassionate about using data, insight and technology to improve services and outcomesData manager, the benefits: Flexible and hybrid workingHealthcare cash planMental health support, including Mental Health AidersGenerous holiday allowance of 25 days with the ability to buy and sell up to 5 additional days3 days closure between Christmas and New YearEnhanced maternity and paternity policiesVolunteer leavePension contributions of 4% matchedPlease note applications close on the 25th of September, and interviews will take place after this date.

Pure Human Resources Limited works in partnership with Social Finance in providing Recruitment support. No applications from agencies please.