Support Engineer

Desktop Site Support

Work Type - Contract

Location - Manchester , UK

Work Mode - Onsite

About the Role:

We are looking for a Desktop Support Engineer to help end users with day-to-day IT issues and keep systems running smoothly.

Responsibilities:

• Install, set up, and support desktops, laptops, and printers.
• Troubleshoot Windows and Microsoft 365 problems.
• Reset passwords and manage user accounts.
• Fix basic network, WiFi, and connectivity issues.
• Support video calls, phones, and meeting room equipment.
• Log issues in the ticketing system and escalate when needed.

Requirements:

• Some experience in IT support or similar role.
• Deep knowledge of Software & Hardware
• Hands-on SCCM working knowledge
• Windows O/S champion – installing, upgrading, imaging
• Strong software expertise (deployment & troubleshooting)