IT Manager

Our client is a company which is part of a multinational group who now require an IT Manager to oversee all the IT functions. The company relies on bespoke IT systems to distinguish itself from competitors in satisfying customer requirements and efficiency of logistics and maintains its own ERP System and substantial bespoke systems across three sites. They are looking for an experienced IT manager with strong business analysis skills who will have an impact on the day-to-day efficiency of operations and a long-term impact on our overall growth. The overarching group maintains WAN, security and email systems, however there is substantial infrastructure on-site with servers and network on the Castleford site it will often involve changes with very short timescales, other responsibilities include:

Oversee the management of all IT functions including telecommunications and the following:

Ensure Backup/replication processes run according to group policy

Target at 95% up-time on key systems incl. SFDC, Syspro.

Maintain computer security systems according to group standards.

Maintain user access rights across all systems according to group policy.

Provide user support on all IT systems.

Manage IT equipment procurement process.

Review and improve Internet / WAN / network performance.
Manage local IT Infrastructure and IT development staff. Oversee all computer-related activities.

Manage IT Projects from conception to delivery: Working cross-department, suggest, design and develop IT systems to support Business Processes Estimate costs and time. Manage communication with all interested parties to ensure progress

Create an IT Roadmap for all staff, process and technology changes required to keep all systems relevant and up to date.

Manage the development of IT Processes and documentation: Change Management, disaster recovery etc.

Ideally the appointed IT Manager will have a Degree in IT, Management or equivalent experience and have previously delivered 3-5 years in an IT supervisory role.

Substantial Knowledge of ERP, business processes.