AI Data Apprentice

Employer description:

The Medicines and Healthcare Products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

Overview:

The purpose of the role is to ensure that MHRA have systems and MI reporting, to support the People Function and Agency with MHRA employee records and transactions. Working alongside the workforce data analyst and People Systems Analyst in ensuring data and system integrity and where needed with looking for and supporting enhancements to increase user and organisational effectiveness.

The role will be responsible for suggesting, supporting or designing new IT solutions, modify, enhance or adapt existing People systems and People reports (currently Oracle Fusion, Oracle Cloud Recruiting, OBIEE, Fusion Data Intelligence tools and Taleo Learn) and integrate new features or improvements, all with the aim of improving business efficiency and productivity. Supporting the workforce data analyst in ensuring data integrity, statuary report requirements and where needed with reporting enhancements to increase user and organisational effectiveness.

Responsibilities:

• Supporting on and offline continuous improvements.
• Creating new positions/organisations, fixing problems and remedying errors.
• Resolving system queries from end users (via Jira).
• Test/manage systems upgrades/new releases.
• Create user documentation for People Teams and external users on People systems.
• Providing training support to the People team and external users on the People system.
• Assist with the management of People systems, including maintaining data field names, screen locations, security, type and staff, functionality of data processing and process flows, adding/removing or update user account information and resetting passwords, documenting the configuration of systems and producing and maintaining user guides.
• Support in all People reporting and analytics.
• Support in maintaining the current baseline population MHRA establishment and staff in post.
• Support in maintaining the People system data.
• Preparing, analysing and interpreting a broad range of People data to support business processes.
• Oversight of all People MI and analytics including culture measurement.
• Build and deploy role-based reports for use across the Agency via self-service dashboards.
• Manipulate, analyse and interpret complex data sets.
• Make suggestions on ways to improve the collection of MI data.

Required experience and skills:

• Experience managing a complex system as an administrator.
• Experience developing and implementing SOPs and audit controls for HR processes.
• Understanding of transactional processes.
• Experience working in a project management environment.
• Excellent written and verbal communication.
• Advanced IT skills, possibly including Excel, BI Publisher, SQL, and Oracle products.
• Initiative and problem-solving ability.
• Strong interpersonal skills and ability to build relationships.
• Strong organisational and workload prioritisation skills.

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3+ (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working hours:

37 hours per week.

Benefits:

• Flexible hybrid working.
• Modern offices.
• 25 days annual leave, plus bank holidays, rising to a maximum of 30.
• Civil service pension scheme.
• Interest-free season ticket loan or bike loan.
• Workplace Wellness – an employee assistance service.
• Access to shopping discounts through the ‘Mylifestyle’ employee benefits portal.
• Great training and development opportunities.
• Discounted rates for civil service sport and leisure organisations.

Future prospects:

As well as development and real-world experience in HCM, ATS solutions and workforce analytics, there is opportunities to be involved in ad-hoc project work and exposure to business processes outside of the People function. Opportunities to develop a career not only within the digital space, but also People (HR) training opportunities, shadowing opportunities across the Agency and exposure to Civil Service ways of working.

Upon successful completion of the apprenticeship, you will be eligible to apply for permanent positions within MHRA and other government departments, building a long-term career in digital systems, data, or HR operations.

About QA:

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