Digital Support Apprentice

Why Albion Environmental?

Albion Environmental Limited was established in 2002 and has developed into one of the UK’s leading consultants specialising in waste management, environmental, health and safety solutions. 

Albion Environmental are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Queenslie office. 

Responsibilities:

• Manage incoming enquiries via telephone, email, and the companies CRM system, logging interactions and updating client records accurately.
• Prepare and maintain digital documents, spreadsheets, and presentations using Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint).
• Support the training and VQ administration systems by uploading candidate information, maintaining digital records, and preparing training materials.
• Maintain digital filing systems and document control in line with the company Quality Management System (QMS) and data protection requirements.
• Assist with CRM updates, training orders, quotations, and job completion follow-ups using internal tracking systems and Excel logs.
• Support digital communications and collaboration tools, including setting up Microsoft Teams meetings/webinars and organising shared files and templates.
• Contribute to process improvement and digital workflow efficiency, identifying opportunities to streamline administrative tasks and reporting.

What do they need from you?

• A real passion to learn and build a career.
• Someone confident in their telephone manner.
• Someone with an interest in using digital systems.

Salary: £19,500 per annum.

Working hours: Monday to Friday, 9am – 5pm.

Benefits:

• Learn while you work: As a Modern Apprentice at Albion Environmental you will gain practical experience in digital administration while working towards your recognised qualification. You will develop valuable skills in business systems, communication, organisation and data management.
• Investors in People Gold accredited: Albion Environmental has achieved Investors in People Gold accreditation, recognising our commitment to supporting and developing our people.
• Supportive and collaborative team: You will work as part of a friendly and supportive team where people share knowledge and help each other succeed. Apprentices are treated as valued members of the team.
• Opportunity to progress: We are committed to developing our people and creating opportunities to progress within the business. Apprentices who successfully complete their programme may have the opportunity to continue their career with Albion.
• Health and wellbeing support: Employees are enrolled in the Westfield Health healthcare plan, which provides access to a range of health and wellbeing benefits such as cashback on everyday healthcare costs and access to wellbeing services.
• Real Living Wage employer: Albion Environmental is an accredited Real Living Wage employer. Team members who progress into permanent roles are paid at least the Real Living Wage based on the cost of living.
• Meaningful work: You will gain experience supporting a range of environmental consultancy and training activities that help organisations manage waste responsibly and improve environmental performance.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.