Digital Support Apprentice

Why Grant's Foods?

Grant's Foods Ltd have been producing high quality delicious canned meals since 1885, selling to over 40 countries!

Grant's Foods are looking to expand their Digital Team by recruiting a Digital Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Galston office. 

Responsibilities:

• Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders
• Assisting with digital filing, record keeping and Reporting, becoming a superuser in Microsoft packages, Shopify and Sage
• Assisting with data entry through their EDI Portal
• Collaborating with the finance team, you will support with processing purchase orders and invoicing through Sage
• Managing deliveries and tracking shipments through their Haulage Portal
• Using Excel to update job sheets to send across to contracts teams for their records
• Using Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with clients

What do they need from you?

• Someone passionate to learn
• Reliable
• Communication skills

Salary: £15,704 per annum

Working hours: Monday to Friday, 8:30am – 5pm.

Benefits:

• Full mentoring and training provided
• Hands-on experience across two business areas
• Career progression opportunities upon successful completion of apprenticeship
• 28 days annual leave

Future prospects:

Potential of a full-time role on completion.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.