Digital Technical Operations Apprentice

About Veracity:

Veracity is a leading manufacturer of a wide range of IP video surveillance solutions, including IP transmission systems, video storage, video wall display controllers, integrated security management software, and cyber-secure technologies for complete 360o situational awareness.

About the role:

As part of this apprenticeship role you will take on responsibility for the configuration and fulfilment of Veracity’s storage/COLDSTORE customer orders, while contributing to a variety of engineering and product testing activities to ensure systems meet required standards.

Alongside gaining valuable hands-on technical experience, you will work towards achieving your SCQF Level 6 Diploma in Digital Applications Support, supporting your development into a skilled digital professional.

Responsibilities:

• Supporting the configuration and fulfilment of digital storage solutions (Veracity COLDSTORE – Linux-based systems), developing practical knowledge of hardware and system setup in line with business requirements.
• Assisting in the testing and verification of technology products, ensuring systems operate correctly and meet quality standards prior to deployment.
• Providing first-line support by triaging internal and external technical queries, ensuring issues are prioritised, resolved, or escalated appropriately.
• Producing and improving technical data reports and presentations using digital tools such as Microsoft Excel and Word, supporting business insights and documentation.
• Collaborating with teams using Microsoft Teams and Outlook, maintaining effective communication and supporting day-to-day digital operations.
• Become a system expert across enterprise systems (e.g. NetSuite and Linux environments) to manage processes, interpret data, and contribute to continuous improvement.

Salary: £18,200 per annum.

Working hours: 35 hours per week, Monday to Friday, 9am - 5pm .

Benefits:

• Company pension.
• Onsite parking.

Future prospects:

Future progression and additional training opportunities.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.