Head of Change Delivery - UK Markets

Primary Details

Head of Change Delivery –UK Markets 

The Opportunity 

QBE is seeking a strategic and delivery-focused leader to play a leading role in our 5-year Modernisation Programme looking to transform our technology and business operations.The role will join our Transformation & Technology function as Head of Change Delivery. In this role you’ll be responsible for:  

• Shaping and delivering the Technology change roadmap across our UK Markets Business Units (aligning technology with our business strategy to support our ambitious growth targets) 

• Championing innovation and scalability, embedding a culture of continuous improvement with a strong focus on technology trends in UK Retail, Commercial and E-Trade Insurance   

• Lead a team of Programme Managers, Project Managers and Business Analysts, overseeing planning, governance, resource and budget management and ensuring alignment with our delivery standards 

Your New Role:?? 

• Lead a team of transformation and technology program and project management professionals assigned to the UK Markets business areas, ensuring successful delivery outcomes. 

• Act as a valued partner to our Business Sponsors, helping to translate business strategy into a deliverable technology roadmap. 

• Contribute to the implementation of project management best practices and oversee project portfolios for transparency and successful execution. 

• Manage budgeted resources by forecasting needs, accounting for expenses, and achieving fiscal responsibility. 

• Collaborate with internal stakeholders to identify and resolve obstacles impacting projects and programs. 

• Develop effective program plans by scoping, budgeting, and establishing delivery timelines and milestones. 

• Monitor project performance metrics to ensure accurate analysis and alignment with business outcomes. 

• Proactively identify and mitigate risks, issues, and concerns across programs. 

• Grow the business acumen of staff supporting specific business areas and allocate resources effectively. 

• Foster a performance enhancement culture through coaching, mentoring, and developing employees. 

About you? 

• Significant experience in the Insurance industry, in particular inUK Retail, Commercial and E-Trade Insurance   

• Experience of influencing at C-Suite level. 

• Experience in managing, prioritising, and scheduling large complex programs and portfolios. 

• Extensive experience in the successful implementation of large-scale business transformation programs and projects. 

• Significant progressive experience in program management, business analytics, business transformation, and change leadership. 

• Experience leading best practice improvements. 

• Experience in demand management processes, planning, and allocating resources. 

• Experience leading large teams and growing professional project management resources. 

Why QBE? At My Best? 

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.?? 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.??