Head of Portfolio, Operations and Technology

Primary Details

Time Type: Full time Worker Type: Employee

Head of Portfolio, Operations and Technology 

London/ Hybrid 

Full Time 

We are seeking a dynamic and experienced professional to oversee large-scale enterprise projects and programs. The Head of Portfolio for Operations and Technology willreport in to the Chief of Staff  forGlobal Operations and Technology and will lead and support various initiatives to ensure their successful initiation, delivery, and implementation. The successful candidate will coordinate reporting and analysis to monitor progress and effectively mitigate risks. Additionally, this role will be key in overseeing a $26 million Operations &Technology change portfolio, ensuring alignment with business objectives and driving value realisation. 

Your New Role:?? 

• Provide strategic oversight of a global change portfolio valued at approximately $26 million annually, ensuring alignment with business objectives and value realisation. 

• Drive adoption and integration of the Value Realisation (VR) framework across the group, working closely with accountable executives and programme managers to ensure outcomes are tracked and benefits are delivered. 

• Embed the use of Objectives and Key Results (OKRs) across the portfolio to support transparency, alignment, and performance tracking. 

• Drive continuous improvement and ensure that programmes are aligned with strategic objectives. 

• Apply strong financial oversight to monitor investment effectiveness and proactively identify and mitigate risks across programmes and projects. 

• Collaborate with senior stakeholders including the Enterprise Transformation Office in Australia, influencing and shaping transformation initiatives with a subtle and strategic touch. 

• Identify interdependencies and overlaps across programmes ensuring assumptions are validated and synergies are realised. 

• Operate effectively in a dynamic and evolving environment, anticipating future needs and shaping deliverables in partnership with programme teams. 

• Lead with a global mindset, recognising the need for flexibility in working hours to support international collaboration. 

About you:?? 

• Proven experience in programme governance and oversight, with a track record of successful programme delivery. 

• Strong understanding of programme management methodologies, tools, and techniques. 

• Excellent stakeholder management and communication skills, with the ability to influence and negotiate at all levels. 

• Analytical and problem-solving skills, with the ability to identify and address issues proactively. 

• Comfortable with Value Realisation Frameworks and Objectives and Key Results (OKRs), with the ability to apply these frameworks to drive programme success. 

• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines. 

• Ability to summarise key themes, join the dots and air traffic control across the portfolio to leverage synergies and manage overlaps and interdependencies 

• Diplomatic with high EQ to manage competing priorities and stakeholder needs across O&T for the benefit of QBE.  

• Lead our interactions with ETO and each of the PMOs and teams across the O&T portfolio. 

Why QBE? At My Best? 

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.?? 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to