Service Analyst-SC Cleared

Job Description:

•  Support the Service Delivery Manager with key deliverables, reporting, planning, and operational oversight.

•  Assist with daytoday service operations, providing cover across all the Service Mgt practices including but not limited to; incident, problem, service improvements,  service design etc.

•  Monitor service KPIs, ensuring services meet performance, quality, and compliance standards and communicate in service reviews

•  Escalate complex issues appropriately while maintaining ownership including participation in Major Incident

•  Familiarity withExperience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred.

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Job Details

Company
Qualient Technology Solutions UK Limited
Location
London, United Kingdom
Employment Type
Contract
Posted