IT Support Engineer

IT Support Engineer
Based in Wembley, London
Contract Tenure: 3 months, extendable
Hourly rate of £26 PH, 36 hours per week. Inside IR35 (VIA Umbrella)

At least one year's experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune.

• Experience of working in a technically complex IT environment.
• Experience of working within a Managed Services Provider environment (MSP)
• Able to identify, produce, and follow technical and non-technical processes and procedures.
• Able to diagnose and resolve practical problems.
• Able to prioritise a workload and focus on necessary tasks.
• Able to adapt quickly to new developments in software and hardware.
• Resourceful - able to fully utilise available tools to affect an efficient resolution to a problem.
• Knowledge of the IT infrastructure library (Itil) framework.
• Evidence of on-Going professional development .
• Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high availability services.
• Ability to work with a diverse range of customers with widely varying requirements and priorities.
• Must have a Drivers' Licence and a car

Keywords: IT support, Support Engineer, 1st line, 2nd line, AD, MS Active Directory, Azure, Exchange, Intune.