IT Support Engineer

IT Support Engineer

Based in Lewisham, London

Contract Tenure: 3 months, extendable

Hourly rate of £26 PH, 36 hours per week. Inside IR35 (VIA Umbrella)

At least one year’s experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune.

Experience of working in a technically complex IT environment.

Able to identify, produce, and follow technical and non-technical processes and procedures.

Able to diagnose and resolve practical problems.

Able to prioritise a workload and focus on necessary tasks.

Able to adapt quickly to new developments in software and hardware.

Resourceful – able to fully utilise available tools to affect an efficient resolution to a problem.

Knowledge of the IT infrastructure library (Itil) framework.

Evidence of on-Going professional development .

Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high availability services.

Ability to work with a diverse range of customers with widely varying requirements and priorities.

Keywords: IT support, support engineer, 1st line, 2nd line, AD, MS Active Directory, Azure, Exchange, Intune.