Junior Customer Data Analyst

Quest Search & Selection is currently recruiting for a Junior Customer Data Analyst to play a key role in optimising and personalising the digital customer journey. This role is critical in advancing the digital commerce experience and requires a customer-first, data-led approach to help deliver on group-wide digital KPIs.

The company is working in partnership with a well-established premium retail and eCommerce brand. This business operates across multiple channels, with its product offering available in physical stores, through third-party retailers, and online on a global scale.

Role and Responsibilities of this Junior Customer Data Analyst role-

  • Design and execute data-driven, customer-focused visual merchandising strategies for the website and app.
  • Manage onsite search configuration and performance the website & app
  • Drive personalisation initiatives using tools such as Algolia and Nosto.
  • Analyse A/B and multivariate test results to draw insights and provide clear next steps.
  • Support ongoing optimisation projects to ensure best-in-class UX across the customer journey.
  • Identify friction points through data analysis and recommend actionable solutions.
  • Collaborate with cross-functional teams to enhance the user journey during key trading moments and promotional events.

Qualifications required for this Junior Customer Data Analyst role-

  • 1-2+ years of experience in a Marketing, eCommerce or B2C digital environment
  • Strong background in data or customers insights website merchandising, CRO, digital visual merchandising, personalisation, or web analytics.
  • Data-savvy with proven ability to interpret A/B testing results and make optimisation decisions.
  • Hands-on experience with onsite search and merchandising tools.
  • Proficiency in Google Analytics and Excel.
  • Strong attention to detail and a commercial, analytical mindset.

Benefits of joining this Junior Customer Data Analyst role-

  • Salary up to £35,000
  • Flexible hybrid working (1 day per week WFH)
  • Free on-site parking
  • Staff restaurant access
  • Discounted memberships
  • Clear pathways for career progression
  • Opportunity to work alongside industry-leading digital experts

If this data role sounds like you -please send your cv today

Company
Quest Search and Selection
Location
Ravenshead, Nottinghamshire, UK
Hybrid / WFH Options
Posted
Company
Quest Search and Selection
Location
Ravenshead, Nottinghamshire, UK
Hybrid / WFH Options
Posted