Senior Business Analyst

Senior Business Analyst

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we’re looking for a Senior Business Analyst to drive transformation across the business.

Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you.

Here’s why you’ll love this role…

- Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans.

-  Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals.

- Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives.

-  Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform.

-Analyse KPIs and data insights to identify areas for continuous improvement.

- Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria.

- Bridge the gap between technical teams and business users — translating the nontechnical into technical, and vice versa.

Here’s why you’ll be great in this role…

- Proven experience as a Senior Business Analyst, particularly within IT focused teams.

- Strong knowledge of the Salesforce ecosystem with hands on project experience.

- Confident producing and executing system and user test plans.

- Demonstrated leadership experience or managing small teams.

- Skilled in process mapping and documentation.

-  Familiarity with AGILE methodologies and working in agile delivery environments.

The benefits…

- Pension – 5% employer / 5% employee contribution.

- WPA Health Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts.

- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.

- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.

- Free Parking on site.

- Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction.

- Social Events – Summer and Christmas parties etc.

- Thank Q Awards – Monthly £50 winner, yearly £500 winner.

… and more.

Please note: Unfortunately, we can’t offer visa sponsorship.