Administrator

Administrator£14.50 per hour37.5 hours per weekInitial 3 months, with view to extendYour New RoleYour new role will see you joining a growing Education Technologybusiness as an Administrator, playing a key role in supportingschools and the wider Sales team. You will be responsible forprocessing customer orders accurately and efficiently, liaisingdirectly with schools to answer queries, provide updates andensure their orders are processed smoothly from initial enquirythrough to completion. You will work closely with the Sales teamto provide effective administrative support, ensuring customerinformation, orders and documentation are kept accurate and up todate. You will also communicate with internal departments andsuppliers where required, helping to resolve any issues andensuring schools receive a high level of customer service. Thisis a varied administrative position where organisation, attentionto detail and the ability to manage multiple priorities will beessential to ensuring the smooth running of the order process andproviding an excellent experience for schools and customers.Ensuring Your SuccessTo be successful in this role, you will be an organised, reliableand customer-focused administrator with excellent communicationskills and a strong attention to detail. Previous experience inadministration, customer service, order processing, sales supportor a similar environment would be advantageous. You will beconfident communicating with customers by telephone and email andcomfortable building positive relationships with schools,colleagues and external contacts. You will have the ability toprocess information accurately, manage multiple orders andpriorities simultaneously, and ensure deadlines are consistentlymet. Strong IT skills, particularly with Microsoft Office and CRMor order management systems, will be beneficial. You will also bea proactive team player who is comfortable working alongside abusy Sales team, taking ownership of your responsibilities whileproviding support wherever required. A positive attitude,willingness to learn and commitment to delivering excellentcustomer service will be key to your success.In ReturnIn return, you will join a supportive and collaborative EducationTechnology business where you will have the opportunity todevelop your administrative, customer service and sales supportskills within an exciting and growing industry. You will workalongside an experienced team and gain valuable exposure to theeducation technology sector, working directly with schools andhelping them access the products and services they need. You willbenefit from a varied role with opportunities to take onadditional responsibilities, develop your knowledge and progressyour career within the organisation. You will become an importantpart of a team that is focused on delivering an efficient,professional and customer-focused service to schools across theUK.