1st Line IT Support Apprentice
If you are passionate about tech, have the desire to deliver the highest standards, a good eye for details, we want you! Along with providing excellent IT Support, duties will include setting up various hardware and software, troubleshooting, repairs, communication with both internal teams and customers, and more.
Role
- Manage and address electronic tickets efficiently
- Using Remote Management Tools
- Setup, configure and troubleshoot hardware and software
- Communicating clearly with the customer always at the forefront
- Onsite and offsite support repairs for server, workstations and printers
- Installing & configuring PC hardware
Training
- Level 3 ICT Apprenticeship Standard delivered via virtual learning platform sessions
- With support from specialist trainers and 121 skills coach and our learning platform "Aptem" complete learning on program. IT Vendor training will also be provided
- Numerous routes of progression throughout the business
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- PARETO LAW LIMITED
- Working Week
- Monday to Friday; 9am to 5pm (Breaks to be confirmed)
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 30th April 2024
- Start Date
- Sunday, 5th May 2024
Desired Skills
- IT skills
Qualifications
- English & Maths GCSE or equivalent, grade C or Level 4 and above (Essential)
About the Employer
RANDSTAD GROUP UK
Randstad is the world's largest recruitment company who are now looking for a 1st Line IT Support Apprentice to join their team in Wakefield
- Company
- RANDSTAD GROUP UK
- Location
- Randstad, Burgage Square, Wakefield, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000.00
- Posted
- Company
- RANDSTAD GROUP UK
- Location
- Randstad, Burgage Square, Wakefield, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000.00
- Posted