IT Support Apprenticeship
Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. You will join a dynamic and supportive team, developing essential IT skills while working on real-world projects.
Role
- Providing technical support for IT and EPOS systems
- Assisting in customer projects and IT service activities
- Handling helpdesk calls and emails, ensuring timely responses
- Managing and resolving first-line support queries
- Gaining experience in networking, security, and cloud services
Training
Information Communications Technician Level 3 Apprenticeship Standard:
- This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful IT career
- Potential opportunities for full-time employment
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- PARETO LAW LIMITED
- Working Week
- Monday - Friday, between 8.30am - 5.00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 30th May 2025
- Start Date
- Sunday, 1st June 2025
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
Qualifications
- Maths & English GCSE, grade C/4 (Essential)
About the Employer
RANDSTAD GROUP UK
Our client is a leading IT support and service provider based in Elmley Lovett, delivering bespoke IT solutions to small and medium-sized businesses across the region.
- Company
- RANDSTAD GROUP UK
- Location
- Rylands Business Centre, Rylands Lane, Elmley Lovett, Droitwich, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted
- Company
- RANDSTAD GROUP UK
- Location
- Rylands Business Centre, Rylands Lane, Elmley Lovett, Droitwich, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted