Technology Apprentice
As a Technology Apprentice, you’ll gain hands-on experience supporting colleagues across the company and keeping the internal tech running smoothly. You'll receive mentoring from experienced team members, earn a nationally recognised qualification, and start a long-term career in technology.
Role
The apprentice will support the team with their day-to-day technology needs. No two days will be exactly the same, but the role typically involves:
- Diagnosis and Resolution: Diagnosing and resolving issues with Apple laptops, apps, logins, or devices
- Equipment Setup: Setting up new equipment and making sure everything's ready for new joiners
- System Management: Learning how to manage systems like Microsoft Entra, Google Workspace, Zoom, and Kandji
- Security Support: Supporting device security and access control
- Request Tracking: Keeping track of support requests to ensure everyone gets a great experience
- Process Improvement: Contributing to the improvement of internal IT processes as skills grow
- Professional Practices: Building an understanding of professional behaviours in IT, such as good documentation, clear communication, and secure working practices
Training
Information Communications Technician Level 3 Apprenticeship Standard:
- This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful IT career
- Foundation for a long-term IT or tech support career; opportunity for internal development and career advancement
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- PARETO LAW LIMITED
- Working Week
- Monday to Friday 9am to 5pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 2
- Closing Date
- Thursday, 13th November 2025
- Start Date
- Monday, 1st December 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Logical
Qualifications
- English GCSE, grade 4/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
RANDSTAD GROUP UK
Our client is a software company specialising in web security tools used globally to help organisations secure their online systems. The company fosters a collaborative, learning-focused environment that values curiosity, kindness, and professional development, offering employees opportunities to build skills in IT and technology support.
- Company
- RANDSTAD GROUP UK
- Location
- 6 Booths Park, Chelford Road, Knutsford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £30,000 a year
- Posted
- Company
- RANDSTAD GROUP UK
- Location
- 6 Booths Park, Chelford Road, Knutsford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £30,000 a year
- Posted