IT Technician Apprentice

• Working directly with laptops, PCs, and servers
• Learning to assess, grade, and decide whether equipment should be repaired or recycled
• Completing tasks like: - Data destruction - Installing software and drives - Manual building of devices - Tracking assets through our ERP system
• Running multiple software tools and ensuring smooth system integrations
• Supporting and improving workflow across the team
• Using KPIs to measure personal and team performance
• Helping meet service level agreements (SLAs) with our customers
• Assisting in other areas of the business when needed

What We’re Looking For

• A genuine interest in IT and technology
• Punctual, self-motivated, and well-presented
• Eager to learn and take ownership of your development
• Good communication and teamwork skills
• Comfortable working with both hardware and software
• Able to follow processes, stay organised, and manage time well

Working at Rapid IT

• Our Vision: A world where no tech is wasted – and every device creates opportunity.
• Our Mission: Make tech go further. Cut waste. Create impact.
• Our Values: Fast. Clear. Customer Focused
• Be Trusted
• Create Impact
• Back the Underdog
• Always Improve

We’re a purpose-driven company that believes in second chances – for tech and for people. As part of our team, you’ll be supported to grow, learn, and thrive.

What You Get in Return

• Uniform provided
• Early finish every other Friday
• Full support and training throughout your apprenticeship
• Friendly, inclusive team environment
• Career Progression Opportunities
• Hands-on experience with a variety of IT equipment and systems
• Work with industry-recognised accreditations (ADISA, ISO)
• Free on-site parking
• Team socials and staff activities
• 28 days holiday (including bank holidays), with potential to earn more over time
• Access to internal wellbeing and mental health support
• Be part of a growing business with big ambitions

• Communication skills
• IT skills
• Team working

• Maths and English GCSE, grade A*-B/9-5 (Essential)