Business Analyst

Location: Slough Contract: Full-time, Permanent

Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects?

We’re recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications.

The Role As an IT Business Analyst, you’ll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you’ll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT change.

Key responsibilities include:

• Leading workshops and interviews to gather and validate business and system requirements

• Documenting functional specifications, user stories, use cases, and business process flows

• Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project

• Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery

• Supporting user acceptance testing (UAT) and test planning

• Assessing the impact of change on systems and operations and supporting effective change management

• Identifying opportunities for process improvement and contributing to continuous service enhancement

• Supporting ITIL-aligned activities such as demand management, release planning, and service validation

• Assisting with initiatives relating to Information Security and governance where required

You’ll be expected to bring both technical knowledge and a people-focused approach to stakeholder engagement, always aiming for clear communication and high-quality outcomes.

About You We’re looking for a self-motivated and detail-oriented individual with excellent communication skills and a passion for problem-solving.

To be successful in this role, you should have:

• A degree in Computer Science, Business Administration, or a related field

• Proven experience in a Business Analyst role within an IT or systems environment

• Strong knowledge of business analysis tools, documentation, and methodologies

• Familiarity with both Agile and traditional SDLC delivery models

• Excellent stakeholder management and interpersonal skills

• Strong analytical and critical thinking abilities

• Proficiency with Microsoft Office, JIRA, Confluence or similar platforms

• Ability to manage multiple priorities and meet deadlines

• A proactive, adaptable, and collaborative approach to work

Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage.

The Offer

• Full-time, permanent role based in Slough

• Circa £40,000 (depending on experience)

• Engaging and collaborative IT Change environment

• Exposure to a wide range of business functions and technologies

• Real ownership of your projects and deliverables

• Career development opportunities within a growing function

• Supportive leadership and a strong focus on professional development

This is an excellent opportunity to make a real impact as part of a professional, agile, and business-aligned IT Change team.

Apply Now If you’re an experienced Business Analyst ready to take on your next challenge in a fast-paced and supportive environment, we’d love to hear from you.

Apply today with your CV. Shortlisting is ongoing, and interviews will be arranged promptly.