ICT Business Analyst

ICT Business Analyst – Slough – £45k + great benefits

A leading financial services organisation, part of one of Europe’s top 10 banking groups, is continuing to invest heavily in its technology landscape and is looking for an IT Business Analyst to join its IT Change Team. The role will focus on delivering functional enhancements across critical retail finance applications.

This is a great opportunity for someone who wants to work in a structured, collaborative environment where strong analysis and clear thinking directly shape system improvements and business outcomes.

The Role

As an IT Business Analyst, you will work closely with stakeholders across both business and technical teams to gather, analyse and document requirements, translating them into clear and actionable deliverables. You will support the IT Business Solutions Manager in delivering IT and business process improvements aligned to project needs, with a focus on fast and effective system enhancement delivery.

Key Responsibilities

• Elicit, analyse and document business requirements through workshops and stakeholder engagement• Produce functional specifications, user stories, process flows and business requirements documents• Analyse current and future state processes to identify improvements and efficiencies• Support change impact assessments and contribute to change management activities• Work closely with testing teams to define test scenarios and support UAT• Maintain accurate documentation across the full delivery lifecycle• Collaborate with internal teams and external suppliers to support system changes and releases• Ensure compliance with regulatory and internal standards• Contribute to continuous improvement across systems, processes and delivery approaches

About You

• Proven experience as an IT Business Analyst• Strong understanding of the software development lifecycle and Agile environments• Excellent analytical and problem-solving skills with strong attention to detail• Confident producing high quality documentation and requirements artefacts• Strong stakeholder management and communication skills• Experience supporting system change, testing and delivery• Proficient with Microsoft Office, JIRA and Confluence• Financial services experience is beneficial but not essential

The Offer

• £45k salary• Excellent benefits package• Opportunity to work within a major European banking group• Exposure to complex, business-critical systems• Strong focus on development, collaboration and continuous improvement

If you are looking for a role where you can influence real change and work on meaningful system enhancements within a stable and growing organisation, apply now or get in touch to find out more.