IT Graduate
IT Graduate | 26,000 + Excellent Benefits | 12-Month Fixed-Term Contract | Office Based
An opportunity has arisen for an IT Graduate to join a busy and supportive IT team, providing first-line technical support while gaining exposure to infrastructure, projects, system administration and business-critical technologies.
This role is ideal for an IT Graduate looking to build practical experience across a broad range of IT disciplines and develop the skills needed for a successful career in technology.
The Role
As an IT Graduate, you will act as the first point of contact for IT-related queries and incidents, supporting users across the business with hardware, software and systems issues. Alongside day-to-day support responsibilities, the IT Graduate will contribute to infrastructure activities, system testing, documentation and ongoing technology projects.
The successful IT Graduate will work closely with experienced IT professionals, gaining valuable exposure to a wide range of technologies and business systems.
Key Responsibilities
Provide first-line support for hardware, software and user issues
Log, investigate and resolve IT incidents, escalating where required
Configure and deploy laptops, desktops and other IT equipment
Support Microsoft-based applications and business systems
Assist with onboarding new users and delivering basic IT training
Maintain IT asset records and equipment inventories
Support meeting room and video conferencing technology
Assist with software updates, patching and security activities
Participate in testing for system and application changes
Create and maintain process documentation and user guides
Support disaster recovery and business continuity activities
Contribute to continuous improvement initiatives across the IT function
About You
Degree in Information Technology, Computer Science or a related subject
Strong interest in IT support, infrastructure and technology operations
Demonstrable programming experience through education, projects or personal development
Excellent problem-solving and analytical skills
Strong communication and organisational abilities
A proactive and customer-focused approach
Ability to manage workload effectively and work independently
Desirable experience:
Service Desk or Help Desk experience
SQL Server or database knowledge
Microsoft technologies
Customer-facing experience
Understanding of ITIL principles
The Offer
Salary of £26k
12-month fixed-term contract
Generous holiday entitlement
Pension scheme
Private healthcare
Employee wellbeing initiatives
Staff discount and reward programmes
Ongoing training and development opportunities
Exposure to a wide range of technologies, systems and projects
Supportive and collaborative team environment
This position offers an excellent platform for an IT Graduate to gain hands-on experience, develop technical expertise and establish a strong foundation for a long-term career in IT.