Helpdesk Operative

Job Title: Faultline Helpdesk Operative
Location: Unit 3 Viewpoint, Gatwick Airport Industrial Estate, Lowfield Heath, Crawley, RH11 0PB
Company: CBRE Managed Services Limited
Contract Type: Temporary
Start Date: 1 July 2025
End Date: 30 September 2025
Working Hours: 07:00 to 19:00 (full-time, 40 hours per week)
Pay Rate: £16.35 per hour (umbrella)
CV Required: Yes

CBRE Managed Services is looking for a Faultline Helpdesk Operative to join their team on a temporary basis, providing crucial support at their Gatwick & Regions site. This role is ideal for someone with excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

  • Receive, log, and respond to incoming calls and emails related to facilities faults and issues

  • Accurately input data into the helpdesk system and assign tasks to relevant teams or engineers

  • Monitor and update fault progress, ensuring timely resolution and communication with stakeholders

  • Liaise with internal and external teams to coordinate follow-ups and maintain service levels

  • Support administrative and reporting tasks related to fault management

Requirements:

  • Previous experience in a helpdesk, customer service, or facilities support role

  • Strong IT and data entry skills

  • Excellent verbal and written communication skills

  • Ability to stay calm under pressure and prioritise effectively

  • Reliable and punctual

Additional Information:

  • Full-time role: 40 hours per week

  • CV submission is required for application

To apply, please send your CV to (url removed)

RG Setsquare is acting as an Employment Business in relation to this vacancy.

Company
RG Setsquare
Location
Crawley, West Sussex, Ifield, United Kingdom
Employment Type
Contract, Temporary
Salary
£16.35/hour
Posted
Company
RG Setsquare
Location
Crawley, West Sussex, Ifield, United Kingdom
Employment Type
Contract, Temporary
Salary
£16.35/hour
Posted