Administrator Apprentice
Assisting with reception duties, including answering the phone, greeting guests, typing and formatting letters and reports for engineers.
Assisting with the recording of fee proposals and acceptances.
Possibility of experience in other areas including finance, marketing, HR & IT.
Role
You will be part of the administration team, day to day you will sharing responsibilities with of two other administrators, who will help train and support you.
Duties will include, but are not limited to;
- Answering Reception telephone & directing calls accordingly.
- Meet & greet (make teas/coffees) for client meetings in the office.
- Keeping the office stocked with stationary & tea/coffee/milk etc., arranging sandwiches for lunchtime seminars.
- Booking in new jobs & producing fee proposals on behalf of project managers.
- Carry out utility and highway boundary searches as and when required.
- General admin to support engineers, typing reports, combining documents.
- Assisting with general office FM, including Weekly testing of fire alarms, maintenance etc.
- Document Control – uploading documents to portals, updating document issue registers and general clerical support to engineers and technicians etc.
- Archiving.
- Assisting with recording of fees/instructions into relevant systems.
- Assisting with compliance documents/certificates for H&S, Carbon Assessment etc.
Training
Apprentices will learn to support and engage with a range of stakeholders as well as different parts of their organisation to add value to the business. The apprentice’s role may involve working independently or as part of a team and will include developing, implementing, maintaining and improving administrative services, to improve overall efficiency and day-to-day operations.
The programme includes studying a variety of modules in college, then applying this knowledge to build skills in the workplace. Appropriate behaviours are developed at work and reinforced at college.
Alongside the modules studied at college, apprentices will also work towards:
- A project the apprentice has undertaken or a process they have improved at work.
- The development of new skills and transferring knowledge to support existing skills.
- Support to develop the necessary behaviours.
- On- and off the job training to build knowledge, skills and behaviours in a range of situations.
- Opportunities to develop awareness of the organisation’s vision for the future.
For the right person the apprenticeship will lead to a permanent position within the administration team; long term has possibilities of developing into Office Manager or diversifying into other office support roles.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- CITY COLLEGE NORWICH
- Working Week
- 9.00am - 5.30pm, Monday to Friday.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Thursday, 22nd October 2026
- Start Date
- Sunday, 1st November 2026
Desired Skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Team working
Qualifications
- English (Language or Literature) GCSE, grade 4/C (Essential)
- Mathematics GCSE, grade 4/C (Essential)