Business Administration Apprentice Level 3

Support the RCN North West team by providing high-quality business administration and customer service support while working towards a Business Administration qualification

Role

Providing administrative and customer service support to members, staff and visitors. Supporting meetings, events, data records, filing systems and office processes. Managing correspondence and maintaining accurate records.

Training

  • One day per week at Bolton College, Deane Rd Campus, Deane, Bolton BL3 5BG, option of face to face and online learning, to be discussed with employer.
  • You will attend four days per week with the employer at Royal College of Nursing (North West) Fifth Floor 120 Bark Street Bolton BL1 2AX.

Opportunity to develop administration, customer service and business support skills, there may be the opportunity to progress onto a higher level apprenticeship or full time role within the company.

Apprenticeship Standard
Business administrator (level 3)
Training Provider
BOLTON COLLEGE
Working Week
Monday to Friday, 9am until 5pm – 1 hour lunch unpaid
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Monday, 14th September 2026
Start Date
Monday, 21st September 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Professional
  • Reliable
  • Prioritise workload
  • Work accurately under pressure
  • Maintain confidentiality

Qualifications

  • English GCSE, grade 4 (Essential)
  • Maths GCSE, grade 4 (Essential)

About the Employer

ROYAL COLLEGE OF NURSING OF THE UNITED KINGDOM (THE)
The RCN represents nurses, nursing support workers and students across the UK. We provide professional support, advice, learning opportunities and representation to our members.

Job Details

Company
ROYAL COLLEGE OF NURSING OF THE UNITED KINGDOM (THE)
Location
120 Bark Street, Bolton, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£24,480 a year
Posted