Computer Hardware Technician Apprentice

You’re someone with a genuine interest in technology and IT support, eager to build a career in the field. 

You’re proactive, reliable, and enjoy working as part of a team, while also taking ownership of your tasks. You’re keen to learn, open to feedback, and comfortable following guidance as you develop your skills. A strong communicator, you’re able to support colleagues with varying levels of technical knowledge and provide a positive user experience.

What you’ll be doing

• Collaborating with the wider technology team and stakeholders across the local business
• Managing and maintaining presentation and meeting room equipment on-site
• Preparing and configuring devices and peripherals for end users
• Tracking, repairing, and reissuing returned devices
• Supporting both on-site and remote hardware requirements
• Performing daily checks on presentation and AV equipment
• Following local working practices, including legal and health & safety regulations
• Adhering to Group and Global IT policies, processes, and procedures
• Receiving mentoring and training from the regional engineering team to develop your technical skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Initiative