Senior Data Support Engineer

Senior Data Support Engineer
Reference: APR (Apply online only)
Location: Flexible in UK
Salary: £29,200.00 - £31,347.00 Per Annum
Contract: 14 months
Hours: Full-Time, 37.5 hours per week.
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The RSPB is working hard to Save Nature. A critical part of this is fundraising and engaging our supporters and the RSPB Supporter Data Delivery team plays a critical role in this. We are looking to recruit an experienced data processing specialist to join our team.

This role will support the Data Delivery Manager by ensuring that the Supporter System and its associated systems (Corbit, Tardis, Run My Jobs etc) are fully operational on a day-to-day basis.

Essential skills, knowledge and experience:

• Basic understanding of relevant legal requirements, in terms of data protection, HMRC, Gift Aid regulation, Direct Debit and PCI compliance ideally from a charity perspective.
• Technical knowledge and experience in relevant discipline/specialism - experience in working with Advanced Business Solutions Care NG CRM or equivalent CRM solution.
• Detailed knowledge of relevant systems, equipment, processes, and procedures including software packages such as RMJ, Corbit and SharePoint online.
• Experience of relational database development tools such as e.g. M’soft SQL Server and job management and scheduling software packages. A basic level of understanding SQL database schema, connections and experience in SQL query writing.
• Initiative and judgment to resolve problems independently.
• Proficient user of MS software packages.
• Basic analytical and problem solving capability.

Desirable skills, knowledge and experience:

• Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service.
• Ability to plan or schedule own workdays and respond to changing pressures or requirements.
• Effective interpersonal and communication skills.
• Experience of working independently and resolving unforeseen issues and challenges.
• Experience of and ability to understand and interpret the requirements of staff and volunteers.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

This role can be conducted remotely and is flexible throughout the UK, however quarterly attendance at our HQ in Sandy, Bedfordshire will be necessary.

Closing date: 23:59, Friday 24th May 2024
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application.

No agencies please.