Technical Services Apprentice

As an IT Apprentice, you will provide first line user support to staff and students as required using the desktop systems, including dealing with operational problems such as hardware faults and software incompatibilities.

Role

Main responsibilities:

  • Install, maintain and repair IT related equipment as necessary
  • Assist in developing and implementing new projects
  • Provide technical support with the use of technology and network compatibility, identifying problem areas and investigating solutions
  • Assist with the administration and development of the desktop and office network systems as required, including user administration, maintenance of the office e-mail system, internet filter software and ensuring that the security procedures for the desktop system within the office network are appropriate and are being followed
  • Assist in the maintenance of relevant management and system administration records such as user requests and action taken, asset records, software records and maintenance requests and outcomes
  • Undertake a schedule of PC "health checks" and ensure effective deployment / utilisation of anti-virus software
  • Work with the staff to encourage the appropriate use of IT and help with identifying relevant technologies and implement as necessary

Training

Why choose our Azure Cloud Support Specialist apprenticeship? 

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. 

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. 

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell 

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Future prospects:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Benefits:

  • Free lunches during term-time
  • 10% off at Fusion Cafe located on Arundel Street
  • Cycle to work scheme
  • Occupational Health
  • Free parking on-site
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
All details will be confrmed upon interview.
Expected Duration
16 Months
Positions Available
1
Closing Date
Friday, 7th June 2024
Start Date
Monday, 17th June 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Presentation skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential)
  • English GCSE or equivalent, grade 3+ (D or above) (Essential)
  • Maths GCSE or equivalent, grade 3+ (D or above) (Essential)

About the Employer

RUSKIN MILL TRUST LIMITED
The Ruskin Mill Trust Group operates five colleges and associated residential provision in Nailsworth, Stourbridge, Sheffield, Birmingham, Pembrokeshire as well as an associated site in Darlington and an independent specialist school in Sheffield. We provide innovative and experiential education for children and young people with special learning needs, developed out of the inspiration of Rudolf Steiner, William Morris and John Ruskin
Company
RUSKIN MILL TRUST LIMITED
Location
Sterling Works, 88 Arundel Street, Sheffield, South Yorkshire, England
Employment Type
Advanced Apprenticeship
Salary
£23,886.00
Posted
Company
RUSKIN MILL TRUST LIMITED
Location
Sterling Works, 88 Arundel Street, Sheffield, South Yorkshire, England
Employment Type
Advanced Apprenticeship
Salary
£23,886.00
Posted