Implementation Project Manager

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions.  We support our customers with a range of products and services to meet their needs. 

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

The role of Implementation project manager is really important to us. You will be responsible for building and sustaining a first-class relationship with all customers whilst arranging the engineer visits for the telematics order requests as well as managing customer expectations, quoting realistic timeframes to complete tasks, in line with workload.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be...

• Work on a large volume of challenging projects with private and public sector-based clients you will have day to day responsibility for associated project management implementation and administration
• Create and deliver project work plans and revise as appropriate to meet changing needs and requirements
• Liaise with internal and external teams to implement installation plan(s) and manage installers to deliver in line with SLAs agreed
• Produce project tracking documents
• Ensure project documents are complete, current, and appropriately stored
• Day to day project management, handling and resolving any queries arising
• System setup and reporting in line with customer requirements
• Work closely with relevant stake holders to ensure effective and efficient Implementation of the project(s)
• Prioritise, manage and report on the project, working with key stakeholders
• Identify resources and assign responsibilities
• Ensure that you uphold, and work in accordance with Radius Information Security policies and procedures

What do we expect of you?

• Strong attention to detail and the ability to manage multiple clients at any one time
• Excellent knowledge of Excel
• Strong communication skills, with the ability to manage time effectively
• Problem solving skills with focus on quality and the onboarding customer service delivery.
• Excellent communication skills, with the ability to communicate proficiently both written and verbal
• Able to adapt and succeed in a fast paced, changing environment.
• The ability to manage time and work comfortably under pressure, to complete required tasks to required deadlines.
• Ability to work effectively as part of a team to meet both client and business needs.
• Experience in the use of Microsoft Office- Teams, Word, Excel etc.

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.

•  A fast-growing organisation that defines itself as being agile and innovative

• A drive for continuous improvement, which you will be empowered to get behind from day one.

• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via .

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.