Senior Fraud Risk Manager (London)
Join the Web3 revolution at Ramp Network!
A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. What you will be doing We're looking for an experienced Head of Fraud and Risk Management to lead Ramp's fraud prevention and enterprise risk strategy. You'll be responsible for designing, implementing, and scaling our global fraud and risk frameworks-ensuring Ramp is positioned to operate safely, securely, and efficiently in a fast-paced and highly regulated environment. You'll join Ramp's first line of defence , reporting into our Risk leadership team. The role will require both strategic thinking and hands-on execution as we continue to grow our B2B and B2C operations around the world. If you're a fraud and risk leader who's ready to build from the ground up, work across teams, and influence the future of crypto compliance, this is the role for you! What you'll be doing
Get familiar with the Ramp Network Privacy Policy to understand how we will process your data. #J-18808-Ljbffr
A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. What you will be doing We're looking for an experienced Head of Fraud and Risk Management to lead Ramp's fraud prevention and enterprise risk strategy. You'll be responsible for designing, implementing, and scaling our global fraud and risk frameworks-ensuring Ramp is positioned to operate safely, securely, and efficiently in a fast-paced and highly regulated environment. You'll join Ramp's first line of defence , reporting into our Risk leadership team. The role will require both strategic thinking and hands-on execution as we continue to grow our B2B and B2C operations around the world. If you're a fraud and risk leader who's ready to build from the ground up, work across teams, and influence the future of crypto compliance, this is the role for you! What you'll be doing
- Designing, implementing and continuously optimising Ramp's global fraud management strategy and governance
- Defining and delivering a best-in-class fraud prevention programme, controls, and detection capabilities
- Setting fraud risk appetite thresholds at global and entity level, across both B2B and B2C customer segments
- Building and monitoring key fraud KPIs, benchmarking against internal appetite, industry standards, and regulatory thresholds
- Acting as Ramp's external representative for fraud matters-with partners, processors, regulators and financial institutions
- Collaborating closely with Financial Crime Operations, setting fraud-related procedures and escalation protocols
- Partnering with product, engineering, and data teams to implement fraud tooling, controls, and process automation
- Proactively monitoring industry and ecosystem trends to drive continuous improvement
- Leading enterprise-wide risk management frameworks across all teams, embedding risk ownership into daily decision-making
- Supporting business units in aligning risk strategies, tolerance levels, and controls
- Owning the business continuity and resilience strategy for operational risk management
- 4+ years of experience in fraud investigations and fraud detection and risk management and with at least 5 years in fintech and team leadership roles
- Knowledge of card scheme thresholds, particularly with high-risk MCC in the US
- Experience working with SQL, analytics tools, and operational databases
- Track record of success in both large financial institutions and fast-paced start-up or scale-up environments
- Experience building or rebuilding fraud and risk processes from scratch
- Comfortable working strategically while also rolling up your sleeves to execute
- Excellent communicator, with proven ability to influence stakeholders across compliance, risk, operations, product, and engineering
- Experience representing companies with external stakeholders-e.g. banks, regulators, and board-level leadership
- Good understanding of fraud and non-fraud chargebacks and how how 3DS liability shift works
- Knowledge of APP fraud and UK regulations and risk associated with Apple and Gpay
- Able to make sound decisions quickly in high-pressure, high-stakes environments
- Thrives in ambiguity, with a positive, proactive and collaborative mindset
- Master's degree or higher in a relevant field preferred
- Zero-fee crypto purchases via on-ramp and off-ramp!
- 70,000- 90,000 GBP on an employment contract.
- Private healthcare for you and your dependents
- Cycle to work scheme
- Hybrid working in a modern and comfy office which has everything you'll need to excel and collaborate with your team
- Self-development and conference budget
- The best laptops and kit to work on
- Internal Tech meetups on-site & online
- Lunch on us once a week for you to connect with your fellow Rampers
- Healthy snacks and beverages in the office daily
- Team socials funded by us
Get familiar with the Ramp Network Privacy Policy to understand how we will process your data. #J-18808-Ljbffr
- Company
- Ramp Network
- Location
- London, UK
Hybrid / WFH Options - Employment Type
- Full-time
- Posted
- Company
- Ramp Network
- Location
- London, UK
Hybrid / WFH Options - Employment Type
- Full-time
- Posted