Business Analyst

• Location: Hybrid (50/50 split between Fareham & London)
• Duration: 6 - 12 Months (Initial)
• Rate: £585.00 per day (Inside IR35 via Umbrella)

We are seeking a high-calibre Business Analyst to drive a critical workstream within our Global Legacy Transformation programme. You will be the architectural bridge between our international retail operations and IT, spearheading the implementation of a next-generation Point of Sale (POS) solution across our global estate.

Key Responsibilities

• Global Requirements Engineering: Lead elicitation sessions with international stakeholders to capture nuanced requirements for a global POS rollout.
• End-to-End Documentation: Deliver high-quality artifacts, including Epics, User Stories, and detailed process maps (As-Is/To-Be).
• Process Optimization: Critically analyze existing retail workflows to identify efficiencies and ensure the new solution adds measurable value.
• Strategic Stakeholder Management: Facilitate workshops that align diverse regional needs with a centralized global template.
• Technical Liaison: Partner with Solution Architects to ensure POS design integrates seamlessly with SAP back-end systems.
• UAT & Quality Assurance: Define acceptance criteria and support User Acceptance Testing (UAT) to ensure the solution is fit for purpose across different territories.

Experience and Skills Required

• Retail Transformation Expertise: Extensive experience as a Business Analyst within the retail sector, specifically on large-scale or global legacy migrations.
• POS Ecosystem Knowledge: Deep understanding of Point of Sale systems, store operations, and the customer journey.
• SAP Integration (Highly Desirable): Strong familiarity with SAP environments and associated business processes.
• Agile Delivery: Proven proficiency in Agile methodologies and expert-level use of JIRA and Confluence for backlog management.
• Process Mapping: Advanced skills in documenting complex "As-Is" and "To-Be" business processes and workflows.
• Stakeholder Influence: Exceptional communication skills with the ability to manage and influence senior stakeholders across different regions and time zones.
• Analytical Rigor: A data-driven approach to problem-solving with the ability to translate complex technical requirements into clear business language.
• Collaborative Mindset: A track record of working effectively within cross-functional teams (Dev, QA, UX, and Operations).

Randstad Business Support is acting as an Employment Business in relation to this vacancy.