Business Analyst - Process Integration

Job Title: Business Analyst - Process Integration

Location: London, Norwich or Leeds

Length of Contract: Until December 2026

Salary: Up to £65k PA

Consultants on Demand is Randstad Enterprise’s, UK & Ireland consultancy service. We offer a dynamic, start-up-like culture within a global company, providing you with continuous development, all whilst being employed by Randstad Enterprise. We will give you the opportunity to shape your career through numerous secondments and across our clients' diverse industries. Join our growing community of consultants today!

Overview

This Business Analyst role will support integration and transformation activities across Pricing & Underwriting and related functional areas. This role is responsible for analysing current-state processes across the involved organizations, mapping end-to-end workflows, and identifying gaps. The objective is to design future-state models that deliver efficiency, alignment, and risk reduction, ensuring compliance with regulatory requirements and business strategy.

Responsibilities

• Analyse and document "as-is" processes across the organizations, identifying pain points, handoffs, controls, and dependencies.
• Facilitate workshops with Subject Matter Experts (SMEs) to validate process understanding and uncover integration or optimisation opportunities.
• Produce clear process artefacts (e.g., process maps, data flows, procedure notes, RACI updates) aligned with established design and governance standards.
• Define future-state "to-be" processes aligned to strategic integration objectives, regulatory requirements, and business strategy.
• Collaborate closely with PMs, Operations, Pricing & Underwriting, Risk, Technology teams, and external partners to ensure shared understanding and alignment.
• Identify and assess risks, control requirements, and operational impacts during the design phase of integration.
• Provide analytical insight to support decision-making, prioritisation, and implementation planning.
• Support readiness activities, including developing test scenarios, training content, change impact analysis, and contributing to reporting and progress tracking.

Essential Skills & Experience Required

• Strong experience in Business Analysis within transformation, process change, operational improvement, or integration programmes.
• Proven ability to capture and document complex processes clearly and at varying levels of detail.
• Skilled facilitator able to engage stakeholders from multiple teams.
• Experience working with process frameworks, methodologies, and tooling (e.g., BPMN, Lean, SIPOC, Visio, Systems Thinking).
• Solid understanding of risk, control, compliance, and governance considerations in process design.
• Analytical and structured thinker with excellent communication skills.
• Experience in insurance, Pricing & Underwriting, or operational functions desirable but not essential.

when you join Randstad, you join...

• A specialised team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.

To find out more ‘’apply’’.